Administering employee benefit programs, including health insurance, retirement plans, paid time off, and other employee perks.

Enroll new employees in benefit plans, process benefits changes, and assist employees with benefit-related inquiries or claims.

Tracking employee attendance, work hours, leave accruals, and overtime hours accurately using time and attendance systems or software.

Monitoring and enforcing attendance policies, including recording tardiness, absences, and time off requests.

Facilitating the onboarding process for new hires, including completing required paperwork, setting up payroll and benefits accounts, and providing orientation training.

Managing the offboarding process for departing employees, including conducting exit interviews, processing final payments, and terminating access to company systems.

Ensuring compliance with labour laws, employment regulations, and industry standards governing wages, working hours, overtime pay, and employee rights.

Staying updated on changes in employment laws and regulations and implementing necessary HR policies and practices adjustments.

Maintaining accurate and up-to-date employee records, including personal information, employment contracts, performance evaluations, and disciplinary actions.

Ensuring confidentiality, security, and compliance with data protection laws when handling employee records and sensitive information.

Developing HR policies, procedures, and guidelines for employee conduct, performance management, leave policies and workplace behaviour.

Communicating HR policies to employees, providing training on policy compliance, and enforcing policies consistently across the organisation.

Providing guidance and support to employees on HR-related matters, including performance issues, grievances, and workplace conflicts.

Facilitating conflict resolution processes, conducting investigations, and mediating disputes to promote a positive work environment.

Identifying training needs, designing training programs, and coordinating employee development initiatives to enhance skills, knowledge, and job performance.

Providing access to learning resources, workshops, seminars, and professional development opportunities for employees at all levels.

Generating HR reports, dashboards, and analytics to track key HR metrics, such as employee turnover, retention rates, workforce demographics, and compensation trends.

Analysing HR data to identify patterns, trends, and areas for improvement in HR practices and strategies.